Salon Policies

CANCELLATION POLICY

If you find yourself unable to keep your appointment, please call us your local Hairstyle Salon in Greenwich or Beckenham.  We request at least 24 hours' notice. Clients who are unable to make their appointment and do not give enough notice will incur a cancellation fee of 50% of the total cost of their booked service.  The cancellation period allows us to inform standby guests of any availability and keeps our team members’ schedules filled. Our aim is to provide you with the very best level of service and our policies help us to achieve this.

SKIN TESTING POLICY

If you are having your hair coloured at Hairstyle Salons in Greenwich or Beckenham,  it is important you come in for a skin test 48 hours prior to your appointment.  This quick and simple testing procedure allows us to protect our clients from adverse reactions to the chemicals and ingredients in hair colour. You do not need an appointment for this skin test - just pop in and we will dab some colour discreetly behind your ear with a cotton wool bud.  

Allergic reactions to hair colour are rare but people can develop hypersensitivity or allergies at any time in their lives.  

ENVIRONMENTAL POLICY

We recognise we have a responsibility to protect and preserve our planet for future generations so the team at Hairstyle Salons in Beckenham and Greenwich work hard to comply with and exceed the requirements of current environmental legislation.  We endeavour to:

  • reduce the environmental impact we make on the environment and local community,
  • minimise waste and reuse & recycle as much as possible,
  • minimise energy and water usage in our salons,
  • create environmental awareness amongst our employees, customers, suppliers and local community.

In particular, we recycle all packaging, stationery and used magazines, use low energy light bulbs where possible, switch off all electrical equipment when the salon is closed, use energy-saving hairdryers, offer recyclable paper shopping bags instead of plastic bags, minimise water consumption, minimise light and noise pollution in the immediate area of the salon.

Hairstyle Salons in Beckenham & Greenwich